Missed Classes: There is no make-up or credit for any missed Group Class.

Cancellation: New Bach Music School reserves the right to cancel classes with insufficient enrollment. In such cases, a full refund will be issued.

Withdrawal Policy: Most of the schools we partner with have a strict no-refund policy for withdrawals. If the school defers the right to New Bach Music School, the following policy will apply:

• Cancellations must be received in email sent to Newbachmusicschool@gmail.com

• All withdrawals include a $50 processing fee.

• Two weeks before class starts: Full refund minus the $50 processing fee.

• Within two weeks of class or after class begins: No refund.

Care of Students: New Bach Music School is not responsible for providing before or after care for students.

Late Policy: We kindly ask parents to please arrive on time for pickup. If students are repeatedly not picked up on time, we may need to suspend enrollment without refund.

Injuries: Participation in New Bach Music School programs and musical activities is undertaken at the participant’s own risk. The parent or legal guardian of a minor participant, or the adult participant, acknowledges responsibility for any risk of injury or harm associated with participation in New Bach Music School activities. To the fullest extent permitted by law, the parent or legal guardian, on behalf of the minor participant, or the adult participant, agrees to release, indemnify, defend, and hold harmless New Bach Music School, its owners, officers, instructors, employees, and staff from and against any and all liability, claims, demands, damages, costs, and expenses arising out of or relating to any injury or harm sustained by the participant during or as a result of participation in New Bach Music School activities.

Photo/Video Release: New Bach Music School may photograph or record students during classes, performances, events, and other school-related activities. Unless the parent or legal guardian of a minor student, or the adult student, submits a written request to New Bach Music School declining such use, permission is granted for the school to use photographs and video recordings of students for school-related purposes, including brochures, websites, social media, posters, advertisements, newsletters, and other promotional or informational materials. Such photographs and recordings may be reproduced, published, displayed, and distributed by New Bach Music School without additional notice or compensation. New Bach Music School is also authorized to copyright such photographs and recordings in its name.

Student Behavior Policy:

-Students are expected to follow classroom behavior standards at all times. They are responsible for their own learning, are expected to respond respectfully to instructors and/or parent chaperones, and must behave safely toward themselves, others, and school property. If behavioral concerns arise, we will communicate with families through written notes by email.

-All enrolled families are required to acknowledge that if behavior continues to be a concern, a parent or guardian may be asked to accompany their child during class to help support a positive learning environment. If this arrangement cannot be met, the student may need to withdraw from the program, and refunds will not be available.

Policy effective upon enrollment. Policies & terms are subject to change.

Updated Jan 2026