Missed Classes: There is no make-up or credit for any missed Group Class.

Cancellation: New Bach Music School reserves the right to cancel classes with insufficient enrollment. In such cases, a full refund will be issued.

Withdrawal Policy: Most of the schools we partner with have a strict no-refund policy for withdrawals. If the school defers the right to New Bach Music School, the following policy will apply:

• Cancellations must be received in email sent to Newbachmusicschool@gmail.com

• All withdrawals include a $50 processing fee.

• Two weeks before class starts: Full refund minus the $50 processing fee.

• Within two weeks of class or after class begins: No refund.

Care of Students: New Bach Music School is not responsible for providing before or after care for students.

Late Policy: We kindly ask parents to please arrive on time for pickup. If students are repeatedly not picked up on time, we may need to suspend enrollment without refund.

Injuries: You assume all risk of injury of harm to the child(ren) or adult(s) associated with participation in musical activities with New Bach Music School and agree to release, indemnify, defend and forever discharge New Bach Music School and its officers and staff from all liability, claims, demands, damages, costs, and expenses in the unlikely event of injury sustained by your child(ren) or adult student during the course or as a result of their participation in New Bach Music School musical activities.

Photo/Video Release: Unless requested in writing, New Bach Music School is granted permission to take photographs/videos of the students to use in brochures, websites, posters, advertisements, and other promotional materials New Bach Music School creates. Permission is also hereby granted for New Bach Music School to copyright such photographs in its name.

Student Behavior Policy:

-Students are expected to follow classroom behavior standards at all times. They are responsible for their own learning, are expected to respond respectfully to instructors and/or parent chaperones, and must behave safely toward themselves, others, and school property. If behavioral concerns arise, we will communicate with families through written notes by email.

-All enrolled families are required to acknowledge that if behavior continues to be a concern, a parent or guardian may be asked to accompany their child during class to help support a positive learning environment. If this arrangement cannot be met, the student may need to withdraw from the program, and refunds will not be available.

Policy effective upon enrollment. Policies & terms are subject to change.

Updated Jan 2026